1. Order Processing

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed the next business day.

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2. Estimated Delivery Times

• USA: 7–9 business days

• Canada: 7–10 business days

• Europe: 5–7 business days

• Rest of World: 7–10 business days

These are estimates and may vary depending on destination and customs processing.

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3. Shipping Fees

Shipping costs are calculated at checkout and vary by location and order weight.

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4. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. Please allow 2–5 business days for tracking updates to appear.

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5. Customs & Duties

International customers are responsible for any customs fees, taxes, or duties imposed by their country.

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6. Delays & Lost Packages

EzzyEssentials is not responsible for delays caused by carriers, customs, or events beyond our control. Lost package claims will be investigated with the carrier before any refunds or replacements are issued.

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7. Incorrect Address Policy

Please ensure your shipping address is correct. Orders shipped to an incorrect address provided by the customer are not eligible for refunds.